Contact us

Telephone: +44 (0) 333 202 3641 (standard rates apply)

Email: [email protected]

Customer Services opening hours
Monday to Friday 8:00am - 8pm
and Saturday 8am - 4pm

1st Floor
Navigation House
Belmont Wharf
North Yorkshire
BD23 1RL

Lost and Stolen assistance: +44 (0)1756 693275

* Seasons' FX rate converter is based on a spot rate similar to the Visa Europe exchange rate. The rate applied to each transaction will be the Visa Europe exchange rate inclusive of our fee (2% in Europe and 2.5% International) applied on the date Visa process your transaction, actual rates are available at


Your Seasons prepaid Visa card will be issued by Contis Financial Services Ltd who is authorised by the Financial Conduct Authority to issue e-money (Firm Reference Number: 900025) and is a member of Visa. Please note that Seasons prepaid card is an electronic money product and although it is a product regulated by the Financial Conduct Authority, it is not covered by the Financial Services Compensation Scheme. We ensure that any funds received by you are held in a segregated account so that in the unlikely event that Contis Financial Services Ltd becomes insolvent your funds will be protected against claims made by creditors.